AstryHub

Privacy Policy

This Policy explains what data we collect about AstryHub users, how we use, share, and store it, and what rights you have.

1. Controller & Contacts

Controller: .

Privacy contact: privacy@astryhub.com.

Registered address: .

2. Data We Process

Account data: name, email, password hash.

Chart data: date, time and place of birth, time zone.

Usage data: IP address, device/browser, language, events, cookies/local storage.

AI chat data: your messages, assistant replies, ratings, session metadata.

Payment data: provider tokens and statuses (we do not store full card details).

Communications: support requests and feedback.

3. Purposes & Legal Bases

Provide the Service and perform the contract (account creation, chart generation).

Legitimate interests (quality improvement, security, abuse prevention).

Consent (analytics, newsletters, personalization, and sharing with AI providers where required).

Legal obligations (accounting, responses to authorities).

4. Sharing with Third Parties

AI providers (e.g., OpenAI) - prompt/response texts and necessary metadata required to generate a response.

Payment providers - transaction information.

Hosting/cloud - storage and backups.

Analytics and logging - where possible in de-identified form (including Microsoft Clarity when enabled).

Email/support - communications with you.

For AI chat messages, additional confidentiality measures apply, including protected storage of this data.

Transfers are governed by data-processing agreements and appropriate safeguards.

5. International Transfers

When transferring data outside your country/EEA, we use legal mechanisms (e.g., EU Standard Contractual Clauses) and technical safeguards.

6. Retention

Account and content - while the account is active and up to 12 months after deletion (for backups/dispute resolution).

AI chat data - up to 24 months to improve quality and investigate incidents.

Payment records - as required by accounting and tax laws.

Cookies - per their lifetime (see Section 9).

7. Your Rights

Access, rectification, and erasure.

Restriction of processing and objection.

Data portability.

Withdrawal of consent (where applicable).

Right to lodge a complaint with a supervisory authority.

8. Security

We implement organizational and technical measures: HTTPS, access controls, logging, backups. Absolute security cannot be guaranteed.

For AI chat conversations, additional confidentiality measures may apply, including encryption and protected storage of this data.

9. Cookies & Similar Technologies

We use cookies/local storage for session and settings, first-party analytics, and - subject to consent - third-party analytics and personalization.

You can manage or withdraw consent via the consent banner (Manage cookies) and browser settings; disabling some cookies may limit functionality.

10. Children's Data

We do not knowingly collect data from individuals under 16. If such data is provided, contact us and we will delete it.

11. Changes to this Policy

We may update this Policy. Material changes will be announced in the Service and, where required, via notice. By continuing to use the Service, you accept the updates.

12. Contacts

Privacy: privacy@astryhub.com. Support: support@astryhub.com.